Skip to main content

Privacy Policy

Last updated: January 2025

At Prasuti.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an Account: Name, email address, phone number, password
  • Complete Your Profile: Educational background, skills, work experience, resume, profile photo
  • Enroll in Programs: Payment information, billing address, enrollment preferences
  • Apply for Opportunities: Career interests, availability, salary expectations
  • Submit Projects: Project files, code repositories, documentation
  • Contact Us: Messages, inquiries, feedback, support tickets

1.2 Information Collected Automatically

When you use our platform, we automatically collect certain information:

  • Device Information: Device type, operating system, browser type, unique device identifiers
  • Usage Data: Pages visited, features used, time spent, click patterns
  • Log Data: IP address, access times, referring URLs, error logs
  • Location Data: General geographic location based on IP address
  • Performance Data: Assessment results, project completion rates, skill progress

1.3 Information from Third Parties

We may receive information from:

  • Partner institutions providing student verification
  • LinkedIn or other social profiles (if you choose to connect them)
  • Payment processors for transaction verification
  • Reference providers during background verification (with your consent)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Services

  • Create and manage your account
  • Process enrollments and payments
  • Match you with appropriate projects, mentors, and opportunities
  • Deliver course content and learning materials
  • Track your progress and provide personalized recommendations
  • Generate certificates and credentials

2.2 Communication

  • Send program updates, schedules, and announcements
  • Respond to your inquiries and support requests
  • Share relevant job opportunities and career resources
  • Send marketing communications (with your consent)
  • Notify you about changes to our services or policies

2.3 Analytics and Improvement

  • Analyze usage patterns to improve our platform
  • Develop new features and services
  • Measure the effectiveness of our programs
  • Generate aggregated insights for partner institutions

2.4 Safety and Security

  • Protect against fraud and unauthorized access
  • Enforce our terms of service
  • Comply with legal obligations
  • Verify identity when necessary

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 When We Share Information

We may share your information with:

  • Partner Companies: When you apply for internships or job opportunities (with your explicit consent)
  • Partner Institutions: Aggregated progress reports for students enrolled through institutional programs
  • Mentors: Information necessary for mentorship, such as your project work and progress
  • Service Providers: Third-party vendors who help us operate our platform (hosting, payment processing, analytics)
  • Legal Authorities: When required by law, court order, or to protect our rights

3.3 Portfolio and Achievement Sharing

With your consent, we may showcase your project work, testimonials, and achievements on our website, marketing materials, or to potential employers. You can control these settings in your profile.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data transmitted using SSL/TLS encryption
  • Secure Storage: Data stored on secure, encrypted servers
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Employee Training: Staff trained on data protection best practices
  • Payment Security: PCI-DSS compliant payment processing

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable precautions.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Support legitimate business purposes

After account deletion, some information may be retained in anonymized form for analytics or as required by law. Project work and certificates may be retained for verification purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

  • Request a copy of your personal data we hold
  • Download your profile information and project work
  • Receive your data in a commonly used format

6.2 Correction and Update

  • Update your profile information at any time
  • Request correction of inaccurate data
  • Complete incomplete personal information

6.3 Deletion

  • Request deletion of your account and associated data
  • Understand that some data may be retained for legal or legitimate business purposes
  • Receive confirmation of data deletion

6.4 Consent Withdrawal

  • Withdraw consent for data sharing with partners
  • Opt out of marketing communications
  • Disable portfolio showcasing

6.5 How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@prasuti.ai. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our platform
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect anonymized data for improving our services

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform. We honor "Do Not Track" signals where technically feasible.

8. Third-Party Services

Our platform may integrate with or link to third-party services:

  • Payment processors (Razorpay, etc.)
  • Video conferencing (Google Meet, Zoom)
  • Cloud storage and hosting services
  • Analytics tools (Google Analytics)
  • Social media platforms (LinkedIn, etc.)

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 without parental consent. If we learn that we have collected information from a child under 18 without proper consent, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending email notification for significant changes
  • Displaying a notice on our platform

We encourage you to review this Privacy Policy periodically for any changes.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer: Prasuti.ai Support Team
Email: grievance@prasuti.ai
Response Time: We will acknowledge your complaint within 24 hours and resolve it within 30 days.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prasuti.ai

Privacy Email: privacy@prasuti.ai
Support Email: support@prasuti.ai
Phone: +91 9876541773
WhatsApp: +91 9876541773
Address: Bangalore, Karnataka, India
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST